Terms & Conditions

By engaging with 18 Pixels and using our services, you agree to comply with the following Terms & Conditions.

1. Introduction & Agreement

These Terms & Conditions constitute a legally binding agreement between 18 Pixels and its clients. By using our services, you confirm that you have read, understood, and agreed to these terms.

2. Services Provided

18 Pixels offers the following professional services:

Mobile & Web Development
Software Development & Maintenance
Artificial Intelligence Solutions
Cybersecurity Services
Cloud Services
Digital Marketing

3. User Obligations & Restrictions

Users must provide accurate project requirements and cooperate during the development process.
Any misleading, false, or incomplete information may result in project delays or termination.

4. Prohibited Activities

Users must not:

Engage in any form of hacking, spamming, or illegal activity using our services.
Violate any copyright, trademark, or intellectual property rights.
Use our services for fraudulent or malicious activities.

Failure to adhere to these rules and regulations will result in strict legal action.

5. Fair Use & Disclaimer

Our services are provided on an "as is" basis. While we ensure best practices, we do not guarantee specific results (e.g., SEO rankings, app performance).
Once a project is delivered, 18 Pixels is not responsible for any issues unless we are handling maintenance.
Any additional changes or modifications beyond the agreed project scope will be charged separately.

6. Refund & Cancellation Policy

Refunds and cancellations will be considered on a case-by-case basis.
Once a project has started, refunds may not be possible except under exceptional circumstances.

7. Partnership Terms

Partnership agreements must be formally discussed and documented before collaboration begins.
18 Pixels reserves the right to accept or reject partnership proposals based on strategic alignment.

8. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be resolved through negotiation, mediation, or legal proceedings as necessary.

9. Contact Information

For any queries regarding these terms, contact us at [email protected].