Privacy Policy

At 18pixels, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with GDPR, CCPA, and other applicable regulations.

1. Data Collection & Usage

1.1 What Data We Collect:

• Personal Information: Name, email address, phone number, company name, and any information provided via forms or direct communication.
• Non-Personal Information: IP addresses, browsing activity, and device information collected through analytics tools.

1.2 How We Collect Data:

• When you fill out contact forms or request services.
• When you communicate with us via email, phone, or chat.
• Through website analytics tools that track browsing behavior.

1.3 Purpose of Data Collection:

We use collected data for:

• Providing and improving our services.
• Responding to inquiries and project requests.
• Ensuring security and compliance with legal obligations.
• Internal analytics to enhance user experience and service offerings.

2. Data Sharing & Confidentiality

• No data will be shared with third parties without the client's explicit approval.
• We may share data only with service providers essential to project execution (e.g., cloud hosting providers), ensuring confidentiality.
• A Non-Disclosure Agreement (NDA) will be signed before the start of any project to protect sensitive business information.

3. Data Security

• We implement industry-standard security measures to protect personal and business data from unauthorized access or breaches.
• Any suspected data breach will be promptly investigated, and necessary actions will be taken.

4. User Rights

• Users may request access, correction, or deletion of their personal data by contacting us.
• We comply with GDPR and CCPA regulations concerning data privacy and user rights.

5. Contact Information

For any privacy-related inquiries, contact us at [email protected].